At Best-tic we are committed to protecting your privacy. We want to be transparent about the data we collect, how we use it and the rights you have to control your data.
1. Information for the user
Best tic, S.L is the Controller of the User's personal data and informs you that this data will be processed in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons, and with Spanish Organic Law 3/2018, of 5 December (LOPDGDD), with regard to the processing of personal data and the free movement of such data. The following processing information is therefore provided:
For what purpose do we process your personal data?
We process the data of interested parties for the management and development of communications (contacting users, resolving queries, requests for quotes, etc.), as well as to attend to the services requested and carry out our activity.
What type of data do we process?
Block 2: Application of data protection regulations: GDPR and LOPDGDD. In addition to the various means of collection and the various processing purposes described, we inform you that the types of data we may process in our information system are:
- Name.
- Email address.
For how long will we keep your data?
Personal data will be kept for as long as a relationship is maintained with you, whether as a customer or as another type of interested party; as long as its deletion is not requested; or as long as there is any legal provision or requirement to retain it. When the data is no longer necessary for the purposes for which it was collected, it will be deleted, ensuring its confidentiality.
What is the legal basis for processing your data?
The legal basis for processing your data is the need to perform the contractual relationship (if you are a customer), or the legitimate interest of the Controller in responding to the questions raised by users.
To which recipients will your data be disclosed?
The data of interested parties will not be disclosed to any third party, except where there is a legal obligation to do so.
Who is our data protection officer?
Our DPO is the entity Evalúa Protección de datos, S.L. If you need to contact them regarding any matter about the processing of your data, you can send an email to delegadodeprotecciondedatos@dataevalua.com.
What are your rights when you provide us with your data and/or we process it?
- Access your data: You have the right to access your data to find out which personal data concerning you we are processing.
- Request the rectification or deletion of your data: In certain circumstances, you have the right to rectify any personal data concerning you that you consider inaccurate and that is being processed, as well as the right to request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- Request the limitation of the processing of your data: In certain circumstances, you will have the right to request that we limit the processing of your data, in which case we will only keep it for the exercise or defence of claims.
- Data portability: In certain circumstances, you will have the right to receive the personal data concerning you that you have provided to us, in a structured, commonly used and machine-readable format.
- Object to the processing of your data: In certain circumstances and for reasons relating to your particular situation, you will have the right to object to the processing of your data.
- The right to lodge a complaint with the supervisory authority (Spanish Data Protection Agency, http://www.aepd.es) if you have not obtained satisfaction in the exercise of your rights.
You may exercise your rights through: Email address info@best-tic.com; Postal address: Carretera de Murcia nº 5 esq, C. Obispo Fernández del Rincón, local.
2. Mandatory or optional nature of the information provided by the user
Users, by ticking the corresponding boxes and entering data in the form fields, expressly, freely and unequivocally accept that their data is necessary to attend to their request, the inclusion of data in the remaining fields being voluntary.
The user guarantees that the data provided is true, accurate, complete and up to date, and is responsible for any damage or loss that may be caused as a result of failure to comply with this obligation.
Contact our data protection officer. Email: delegadodeprotecciondedatos@dataevalua.com